How to use Photo studio

Prepare your content

Upload a clear photo, then select a passport preset or custom dimensions. Adjust zoom and position to frame the subject; desktop users can use the mouse wheel and zoom buttons. Start with a copy of the original so you can compare your results. Use files and content you have permission to process. Make sure the source is readable and the file type matches the tool’s accepted formats. A smaller file is usually quicker on a phone, while a clean source improves the usefulness of the final output.

Choose settings and preview

Use Original for official passport work and follow the current requirements of the receiving authority. Artistic filters, brightness and custom backgrounds are creative tools, not a guarantee of acceptance. Change one setting at a time and review its effect. On mobile, controls stack into a single column; use the preview shortcuts where available to avoid unnecessary scrolling. Wait for the current operation to finish before starting another. If the page shows a progress message, keep the browser tab open until it completes.

Save and check the result

Export an individual image or an A4 sheet. Background removal separates a portrait from its surroundings, and manual erase or restore controls help correct difficult edges. Open the downloaded file to check its contents rather than relying only on the preview. On iPhone, a browser may offer an Open or Share action instead of saving directly into the photo library. Save to Files when appropriate, and choose a filename that helps you find the result later. Download behaviour can vary between Safari, Chrome and Edge.

Get help with a problem

If a tool cannot finish, read its error message and try a smaller, clearer source or an updated browser. Do not refresh during an active export unless you are prepared to re-enter unsaved changes. Report persistent problems through Contact & report, including the tool name, device, browser and the steps that caused the issue. Avoid sending identity documents, passwords or other private records in a support report. Optional analytics settings remain under your control in the privacy page.